On the handling
of correspondence.

Bio Star Holdings ("Bio Star," "we") respects the privacy of its readers, applicants, and correspondents. This Policy describes what personal information we collect, how we use it, and the choices available to you regarding our use of your information.

What we collect

• Email correspondence. When you write to us, subscribe to the Membership, or submit an audit request, we collect the information you provide, including your name, email address, and the content of your message.
• Audit materials. Brands submitting products for audit provide product information, formulation documentation, and contact details. This material is held by The Board and the Inspectorate for the duration of the audit.
• Site analytics. The site uses privacy-preserving analytics to measure aggregate traffic patterns. We do not track individual visitors across the web, and we do not use third-party advertising trackers.

How we use it

• To respond to your correspondence.
• To deliver Membership correspondence to subscribers who have requested it. Subscribers may unsubscribe at any time.
• To conduct audits requested by brands and spaces seeking a Bio Star.
• To operate, maintain, and improve the Bio Star website and the institution's publications.

What we do not do

We do not sell, rent, or trade your personal information. We do not share your email address with any brand, advertiser, or third party. We do not use your data to train third-party machine learning models. We do not place your contact information in any marketing list outside of Bio Star.

Your rights

You may request access to, correction of, or deletion of your personal information at any time by writing to office@thebiostar.com. We will respond within a reasonable period and, where required by law, within statutory time limits.

Contact

Questions regarding this policy may be addressed to office@thebiostar.com.